Warranty Policy
Last updated: March 2026
At WODIQOS CO., LTD, we are committed to providing high-quality products and ensuring customer satisfaction. This Warranty Policy explains the terms under which products purchased from our website may be eligible for warranty service.
Warranty Coverage
All products sold by WODIQOS CO., LTD are covered by a limited warranty against defects in materials and workmanship for a period of 30 days from the date of delivery, unless otherwise stated at the time of purchase.
This limited warranty applies only to products used under normal conditions and as intended.
The warranty does not cover damage caused by:
- Improper handling, misuse, or abuse
- Accidental damage or impact
- Unauthorized modifications or repairs
- Normal wear and tear from regular use
How to Make a Warranty Claim
To make a warranty claim, please follow these steps:
- Prepare your order number and proof of purchase.
- Take clear photos or videos showing the defect or issue.
- Contact our support team with the relevant details.
Contact information for warranty claims:
- Email: [email protected]
- Address: 7 Copperfield Road, Coventry, West Midlands, England, United Kingdom, CV2 4AQ
- Support Hours: Monday – Friday, 9:00 AM – 5:00 PM
Once we receive your warranty request, we will review it and respond with further instructions within 3–5 business days.
Remedies Under Warranty
If your warranty claim is approved, WODIQOS CO., LTD may, at its discretion:
- Repair the defective product
- Replace the product
- Provide a refund or store credit
Shipping costs related to approved warranty returns may be covered or reimbursed at our discretion.
Exclusions
This Warranty Policy does not cover:
- Products purchased from unauthorized resellers
- Items without valid proof of purchase
- Cosmetic damage that does not affect product functionality
Limitation of Liability
To the fullest extent permitted by applicable law, WODIQOS CO., LTD’s liability under this warranty is limited to the remedies described above.
We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products.
Changes to This Warranty Policy
We may update this Warranty Policy from time to time. When updates are made, the “Last updated” date at the top of this policy will be revised.
Contact
If you have questions about this Warranty Policy or wish to submit a claim, please contact us:
- Business Name: WODIQOS CO., LTD
- Email: [email protected]
- Address: 7 Copperfield Road, Coventry, West Midlands, England, United Kingdom, CV2 4AQ
- Support Hours: Monday – Friday, 9:00 AM – 5:00 PM